Privacy Policy

At PrivateBox AI, privacy is not a feature — it’s the foundation of our product.

Our AI appliance is designed to run 100% on‑device, with no cloud inference, no prompt retention, and no data sharing unless you explicitly choose to connect external services.

This policy explains what we collect, what we don’t collect, and how we protect your information.

What We Don’t Collect

  • We do not collect your prompts

  • We do not collect your model outputs

  • We do not store your inference data

  • We do not log your local activity

  • We do not sell or share your data

What We Do Collect

Only what’s required to operate our store and support your order:

  • Name, email, shipping address

  • Payment information (processed securely by Shopify)

  • Device info for warranty

  • Shopify cookies

On‑Device AI

All inference on appliance runs locally. Your data stays on your hardware.

 

For privacy requests, contact support@privateboxai.com.